WE ARE ARLA PROPERTYMARK PROTECTED
We are members of ARLA Propertymark which means we meet higher industry standards than the law demands. Our experts undertake regular training to ensure they are up to date with best practice and complex legislative changes, so they can offer you the best advice. We are also backed by a Client Money Protection (CMP) scheme which guarantees your money is protected.
Click the following link for a copy of our Propertymark Client Money Protection Scheme Certificate
Or for more information on Property Mark http://www.propertymark.co.uk/professional-standards/protecting-consumers]
WE ARE A MEMBER OF THE PROPERTY OMBUDSMAN
Being a member shows our commitment to professional standards and provide you with confidence in any aspect of our sales or letting services.
IF YOU HAVE A COMPLAINT
If you are ever dissatisfied with our service please let us know and give us an opportunity to put something right. To assist you, a copy of our complaints procedure can be found by clicking Complaint Handling Procedure