WE ARE ARLA PROPERTYMARK PROTECTED

We are members of ARLA Propertymark which means we meet higher industry standards than the law demands. Our experts undertake regular training to ensure they are up to date with best practice and complex legislative changes, so they can offer you the best advice. We are also backed by a Client Money Protection (CMP) scheme which guarantees your money is protected.

Click the following link for a copy of Our Client Money Protection Certificate Propertymark CMP Main Scheme Certificate

Or for more information on Property Mark http://www.propertymark.co.uk/professional-standards/protecting-consumers]

OUR TENANT FEES ARE CLEAR

You can find out more about our tenant fees here https://acrobat.adobe.com/id/urn:aaid:sc:EU:5d27b66c-b299-434b-b949-0ea129d805e1

WE ARE A MEMBER OF THE PROPERTY OMBUDSMAN

Being a member shows our commitment to professional standards and provide you with confidence in any aspect of our sales or letting services.

IF YOU HAVE A COMPLAINT

If you are ever dissatisfied with our service please let us know and give us an opportunity to put something right. To assist you, a copy of our complaints procedure can be found by clicking Complaint Handling Procedure